Welcome to USA Glamping! By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Terms
- These terms govern all purchases and interactions with USA Glamping.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Orders & Payments
- All orders must be paid in full before processing and shipping.
- We accept major payment methods, including credit/debit cards and bank transfers.
- Prices are subject to change without notice.
3. Shipping & Delivery
- Free shipping is available within the contiguous United States.
- Orders are processed and shipped within 4 business days.
- Delivery times vary based on location (West Coast: approx. 10 days).
- We do not ship to Alaska or Hawaii.
4. Returns & Refunds
- Returns are accepted within 14 days of delivery.
- Returned items must be unused, in original packaging, and in resellable condition.
- Customers are responsible for return shipping costs.
- A $500 restocking fee will apply to all returns.
- Refunds will be issued within 5–7 business days after inspection.
- Custom or used items are non-returnable.
5. Product Warranty & Liability
- Our products are designed for outdoor use and built for durability.
- We are not responsible for damages caused by improper installation, extreme weather, or misuse.
- Customers must follow all installation and safety guidelines provided with their purchase.
6. Privacy & Security
- We value your privacy and do not share or sell your personal information.
- Payment details are processed securely through encrypted transactions.
7. Limitation of Liability
- USA Glamping is not liable for any injuries, property damage, or financial loss resulting from the use of our products.
- By purchasing from us, you acknowledge that outdoor structures require proper maintenance and care.
8. Governing Law
- These terms are governed by the laws of the United States.
- Any disputes will be resolved through mediation or arbitration before legal action.
By purchasing from USA Glamping, you acknowledge and agree to these terms. If you have any questions, feel free to contact our support team.
Thank you for choosing USA Glamping!